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THE WINDOW TREATMENT SPECIALISTS

Data Privacy Policy

This is the website privacy & cookies policy for Glazing Protection Systems Ltd, which uses the trading of WindowTreat. The Company takes your privacy seriously and are fully committed to handling the information we collect from you in a secure and responsible manner and adheres to the guidelines published in the United Kingdom Data Protection Act and the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018.

Any questions relating to this privacy policy should be sent to: 

datacontroller@windowtreat.co.uk

Please read this privacy policy, which explains how we use your personal information, in particular:

• What information is collected from you through our trading website/s
• How the information is used and consent
• With whom the information may be shared
• How you can correct any inaccuracies in the information

General

When you register with the any of the Glazing Protection Systems Ltd websites you may be asked for the following details:

• Name
• Address
• E-mail address
• Contact telephone number
• Further product information regarding sales and duty of care

We will then keep your details safely and will not sell or rent your details to third parties.

We will only share your information in the way described in this statement.

Use of Your Data

The Company may use your personal details to contact you about your enquiry, or news and special offers that we think may be of interest to you as part of the contractual and consent process.

If you wish to subsequently amend your consent, please e-mail the Data Manager at: datacontroller@windowtreat.co.uk

Please also use these contact details to let us know if you would like us to delete any information from your records and we will do so at any time.

Personal Information, Collection and Retention

The use of our website/s will result in the organisation receiving information from you. For example, for warranty and processing purchases.

The Company requires this information to provide our online services in order to purchase products at our outlets. We will detail this information below.

We will retain your Personal Data or Business Data for the duration of our maximum product warranty period.

As part of our duty of care we may contact you with reference to warranty and maintenance reminders. The Company may use your personal information for general marketing purposes as part of the contractual or consent process.

If you subsequently wish to amend your consent on general marketing, warranty and maintenance reminders then please request that by sending an email to datacontroller@windowtreat.co.uk or a written request to:

Data Controller
WindowTreat
Worting House
Church Lane
Basingstoke
RG23 8PX

Marketing

The Company may contact you with reference to our duty of care for safety, warranty and maintenance-based compliance OR where there is a contractual reference for us to do so.

If you have agreed to receive marketing from us by form of consent you will have the option to select which form of marketing, you would like to receive.  You may choose to amend your consent to receive such marketing from us and you can do this by sending an email to datacontroller@windowtreat.co.uk to change and remove the methods you wish to be contacted by.

We may share information with a marketing agency for the purpose of assistance with advertising. We have signed a contract with them stating both parties will stay GDPR compliant.

Google Analytics

This is a behavioural tracking service that shows us what pages people have visited, for how long and it what order. It also tells us whether people are using desktops or mobile devices to view the website, and other helpful information. This data helps us find out what can be improved on the website. Google analytics does not currently provide the name of any individual.

Manufacturers

We may share information with the manufacturers, suppliers or installers with respect to safety and compliance specifications, for delivery or installation purposes. If you wish to obtain a list of these companies, please contact us at datacontroller@windowtreat.co.uk.

If your enquiry leads to the purchase of a new product for the purposes of warranty, maintenance and safety compliance we will share this information with the respective manufacturer or supplier.

Safety and Compliance

For warranty, maintenance and product safety requirements contacts will be made to our customers from the manufacturer if supplied by Glazing Protection Systems Ltd.

Data Security

You should be aware that the transmission of information via the Internet is not completely secure although we will use our best endeavours to protect your personal data. We cannot guarantee the security of your data in transit.

After receiving your information, the Company will use clear procedures and security features to try to prevent unauthorised access.

We will never ask you to email your bank details, usernames, passwords, or ask you through an email or text for personal banking information. If you suspect you have become a victim of fraud, please report this instance to the police.  We would also recommend contacting the Information and Commissioners Office (ICO) via the website www.ico.gov.uk

Access to information

You may request a copy of your personal information that the company holds about you at no cost. If you wish to access or update your personal information, please contact Glazing Protection Systems by sending an email to datacontroller@windowtreat.co.uk or a written request to:

Data Controller
WindowTreat
Worting House
Church Lane
Basingstoke
Hampshire
RG23 8PX

If you wish to remove any of the personal information the company holds, please request this via email or writing to the above address.

If there are any concerns that we are not using your information in accordance with their processes and with legal precedence or you are not satisfied with our response to your data request that are made you can refer to the 'Information Commissioners Office (ICO)' - www.ico.gov.uk.

Glazing Protection Systems Ltd - Company Information

Company

Co. No.

Trading Names

Registered Address

Glazing Protection Systems Ltd

5940060

WindowTreat

 

 

Worting House, Church Lane, Basingstoke, Hampshire, RG23 8PX

 


Disclosure of information

The Group may disclose your personal information to other members of our organisation as described above.

We may disclose your personal information to other parties in the event of:

• If we sell any of our businesses, we may disclose your personal information to the prospective buyer of the relevant business.
• In the event of a duty of disclosure due to compliance with legal obligation then your personal information may be shared. E.g. Non-payment of debt
• In order to enforce or to comply with our terms and conditions of use for non-compliance.
• Data may be shared with other organisations for purposes of fraud protection and credit risk reduction.
• In the event of a data-cleansing organisation being sourced under contract to ensure accuracy of data information.

Jurisdiction - Data storage for use in the EU and third countries

Glazing Protection Systems Ltd stores your data on secured servers outside of the EU, in Canada and the US.

We have a clear data policy in place regarding the submission of your personal information. This will cover consent to transfer, storing or processing your personal information and data.

In the event of this instance Glazing Protection Systems Ltd will take steps to ensure that the required security measures are followed to protect data as per our data security policy.

You can read about the EU e-Privacy Directive and the UK’s Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 at www.ico.gov.uk.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

Date: May 2018

Review Date: May 2019